By purchasing or accessing any Boat School product or service, the client acknowledges and agrees to the following terms:

Digital Access & Content Usage

Once digital content, audio access, ebook access, passwords or downloadable support materials have been issued or accessed, the purchase becomes non-refundable.

This includes, but is not limited to:

• Audio chapter access
• Ebook access
• Downloadable files
• Digital support content
• Quiz and revision resources
• Password-protected learning areas

Refund Eligibility

A full refund may only be considered if no digital access, downloadable material, passwords or support content has been issued to the client.

Once access has been granted in any form, the purchase is considered delivered and non-refundable.

Physical Products

Physical books or shipped products may only be eligible for a refund or replacement if damaged or incorrect upon delivery.

Requests must be submitted within seven (7) days of receipt.

Learning Support Activities

Boat School may occasionally organise optional support meetups, revision groups, or scheduled learning activities, depending on availability and demand.

These activities remain separate from digital access purchases and may be modified, postponed, or adjusted without affecting access to the purchased learning content.

Exceptional Circumstances

In exceptional situations, requests may be reviewed at Boat School’s discretion. All requests must be submitted in writing with any relevant supporting information.

Platform Availability

Boat School continuously develops and updates its digital learning support environment. Features, tools and support resources may evolve progressively over time.

While reasonable efforts are made to maintain platform availability and access stability, temporary interruptions, maintenance or technical adjustments may occasionally occur.

Acceptance

By purchasing, accessing or using any Boat School content, platform or support resource, the client confirms that they have read, understood and accepted these terms.

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