Refund & Rescheduling Policy
Applicable for anyone enrolling with Boat School Center, the client acknowledges and agrees to the
following terms:
- Full Refund Eligibility
A full refund will be granted only if the client has not commenced any lessons and has not received any lesson plan stationery, whether in physical or digital
format. Once lesson materials have been issued or accessed, the client is no longer
eligible for a full refund, even if they have not attended any sessions. - Non-Refundable Components
Once any component of a lesson has commenced — including,
but not limited to, attendance at sessions, access to learning materials, or use of
Boat School facilities — no refund will be provided for that component under any
circumstance. - Rescheduling
Clients who are unable to complete the lesson cycle may request to reschedule and attend
a future session subject to availability. This request must be
made in writing at least five (5) working days before the scheduled session.
Rescheduled sessions must be attended within nine (3) months from the original
start date. After this period, rescheduling privileges will lapse. - Exceptional Circumstances
In cases of illness, emergencies, or other exceptional situations, the school may, at its
sole discretion, consider refunds. All requests must be submitted in writing
and supported with relevant documentation (e.g., a medical certificate). - Force Majeure
If a session is delayed, disrupted, or cancelled due to circumstances
beyond the school’s control — including but not limited to natural disasters,
government restrictions, or other force majeure events — no refunds will be issued.
However, affected clients will be permitted to attend a rescheduled class at a future date
date that suits their availability.
By confirming a lesson or booking, the client confirms that they have read, understood, and accepted the
above refund and rescheduling policy.